Knowledge Base

Marketing acronyms, decoded.

LTV, CAC, ROAS, MQL — every acronym defined with its formula, why it matters, and the FAQs business owners actually ask.

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Landing Pages & CRO

A/B (A/B Test)

A/B is shorthand for A/B testing — a controlled experiment where two variants of a page, ad, email, or feature are shown to randomly assigned users to determine which performs better.

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Google Ads

CPC (Cost Per Click)

Cost Per Click is the price you pay each time someone clicks your ad. It's the foundational pricing model for search advertising and a key indicator of competitive density and quality score health.

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Landing Pages & CRO

CR (Conversion Rate)

Conversion Rate is the percentage of visitors (or clicks) that complete the desired action — buy, book, submit a form. It's the most direct measure of marketing and landing page effectiveness.

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Analytics

CTR (Click-Through Rate)

CTR is the percentage of people who see your ad (or email, or organic listing) and click it. It's a leading indicator of relevance — high CTR means you're matching audience intent.

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Analytics

LTV (Customer Lifetime Value)

LTV is the total revenue a single customer generates over the full length of their relationship with your business. For healthcare practices, it includes initial admission/treatment plus any returning episodes of care, referrals, and ancillary services.

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Analytics

MQL (Marketing Qualified Lead)

An MQL is a lead who has shown enough engagement with your marketing — content downloads, demo requests, repeat site visits — to be worth handing to sales. It's the bar between 'visitor' and 'serious prospect'.

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Analytics

NPS (Net Promoter Score)

NPS is a customer loyalty metric based on one question: 'How likely are you to recommend us?' (0–10). Scores are grouped into Promoters, Passives, and Detractors. NPS = % Promoters − % Detractors.

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